Determining the Criteria of Choosing Tour Packages in Langkawi Island Using FAHP

Determining the Criteria of Choosing Tour Packages in Langkawi Island Using FAHP

Authors

  • Ku Auni Dalili Ku Zahrin Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA Perlis Branch
  • Huda Zuhrah Ab Halim Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA Perlis Branch
  • Mohd Fazril Izhar Mohd Idris Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA, Perlis Branch, Arau Campus
  • Nur Fatihah Fauzi Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA Perlis Branch
  • Nurizatul Syarfinas Ahmad Bakhtiar Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA Perlis Branch
  • Nur Izzati Khairudin Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA Perlis Branch

DOI:

https://doi.org/10.24191/jcrinn.v7i2.330

Keywords:

tour package, Fuzzy Analytical Hierarchy Process, Fuzzy AHP, Fuzzy

Abstract

Malaysia enters the endemic phase of Covid-19 on 1st April 2022. Since then, the Malaysia’s economy has started to recover, and domestic tourism has also restarted. Tourism is one of the factors that contributed to the economy. Avoiding the headache to plan their own trips, tourists usually count on tour operators to turn their dream vacations into realities. Booking a tour is the easiest way for a traveller to experience a foreign land and at the same time they could enjoy their vacation and visit the best spots. The main objective of this study is to determine the main criteria of a tour packages in Langkawi Island by using Fuzzy Analytical Hierarchy Process (FAHP). The five criteria identified are transportation, cost, food service, accommodation, and tour guide. Results showed that the transportation is the most important criteria a tourist look forward in the selection of a tour package.

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References

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Published

2022-09-01

How to Cite

Ku Zahrin, K. A. D., Ab Halim, H. Z., Mohd Idris, M. F. I., Fauzi, N. F., Ahmad Bakhtiar, N. S., & Khairudin, N. I. (2022). Determining the Criteria of Choosing Tour Packages in Langkawi Island Using FAHP. Journal of Computing Research and Innovation, 7(2), 349–356. https://doi.org/10.24191/jcrinn.v7i2.330

Issue

Section

General Computing

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